We want you to be happy with SkyMind Travel Pro. If it isn't the right fit, we offer a 14-day money-back guarantee on new Pro subscriptions.
You can request a full refund within 14 days of your first Pro purchase, for any reason. Payments for SkyMind Travel Pro are processed by PayPal, and refunds are issued back to the PayPal account or card used at checkout.
1. Go to Billing and click 'Cancel and request a refund' (within 14 days of your first payment), or contact us via the contact form.
2. You can cancel anytime from your billing page or in PayPal under Settings → Automatic payments; to request a refund, contact us via the contact form.
Subscription renewals (after your first 14-day window) are not automatically refundable. You can cancel at any time from your billing page to prevent the next renewal — you'll keep Pro access until the end of the current period. If you believe a renewal was charged in error, contact us and we'll consider the request in good faith.
Please contact us before opening a PayPal dispute or chargeback — we can usually resolve issues faster and without impacting your account.